Mobile Subscribers Affected As NIMC Portal Is ‘Temporarily Unavailable’
Home » Mobile Subscribers Affected As NIMC Portal Is ‘Temporarily Unavailable’

Mobile Subscribers Affected As NIMC Portal Is ‘Temporarily Unavailable’

by Ayogen
0 comment

It was gathered that MTN Nigeria said the “NIMC application is currently unavailable, Responding to complaints from users.

“Please bear with us as we are unable to process sim swap and upgrade requests at the moment. Feedback will be shared as soon as the issue is resolved. Apologies for the inconvenience this may cause you.”

However, it was said  in the statement obtained by Channels Television on Monday, NIMC spokesperson Kayode Adegoke said “no one should be debarred of any service on the guise of NIN not being verified.”

“Even though the NIN verification service (NVS) might be down due to maintenance by one of our service providers of its infrastructure, the alternative platform – TOKENISATION is up and running,” the spokesperson said.

“There is the need to ask questions from the Telcos, NIS, Banks, and others on the reason for turning down customers in the guise of NIN not being verified due to the temporary unavailability of the NVS, while the alternative platform- Tokenization is working!!!

READ ALSO:-  Toyin Abraham-Ajeyemi Emerges Brand Ambassador For Checkers Custard

“NIMC NVS platform is not the only verification platform available for use, but Tokenisation which protects the identity of NIN holders is also up and running!!!

“And for accurate information, it is not a NIMC problem, rather, a government service provider has embarked on maintenance of its infrastructure, which has affected most government agencies that rely on it for the provision of IT service. But for us in NIMC, the TOKENIZATION is available for the verification of the NIN before rendering services.”

‘Temporarily Unavailable’

In a statement gathered on Saturday, the NIMC had confirmed the problem, which is attributed to ongoing maintenance.

“The National Identity Management Commission (NIMC) wishes to inform the general public that its NIN verification Service (NVS) is temporarily unavailable due to the maintenance service being carried out by one of the Commission’s network service providers,” the statement said.

“The NIMC wants to assure the public that verification and authentication services would be restored once the maintenance is concluded.

“The Commission apologizes for any inconvenience this might cause our esteemed customers, as all hands are on deck to ensure speedy restoration.

“Meanwhile, the public can make use of the alternative Tokenisation verification platform.”

‘Loss of trust’

The affected NIMC portal was said to allow third parties to confirm the identity of customers.

It was said that apart from telecoms firms, financial institutions and government agencies also rely on the service.

“The biggest implication is the loss of trust,” said technology analyst Fred Agbata. “People who depend on things manually are told technology is a better option, but then downtimes can make their lives more miserable.”

Agbata also noted that the NVS downtime should lead to questions about how safe the system is in protecting the information of millions of Nigerians.

According to Channel tv, it was gathered that last month a hacker identified as Sam claimed he had found a bug on the NIMC server that could be used to breach the system.

The NIMC at the time debunked the hacker’s claims.

“Over the years, through painstaking efforts, NIMC has built a robust and credible system for Nigeria’s identity database,” a spokesperson said.

NIN-SIM linkage

According to channels tv, it was said that the linkage of NINs and SIMs was mandated by the Federal Government, through the Ministry of Communications and Digital Economy, as part of efforts to build a cohesive national database.

Although the process was hampered by long queues and massive crowds amid COVID-19 restrictions, forcing the government to serially extend the deadline for the linkage, the NIMC has said it is committed to its mandate to establish, own, operate, maintain and manage the nation’s identity database.

All other forms of identity management, including the Bank Verification Number (BVN), are expected to be linked to the NIN.

You may also like

Leave a Comment

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More